Customs file tracking and WhatsApp alerts for freight forwarders and logistics firms in Algeria

Between the port, the airport and customs in Algeria, every file goes through many steps. The importer calls to ask where the goods are, and one missing document can cost demurrage.

Let’s talk about your business

Before and with the software, for freight forwarders and logistics firms

Today

  • Importers calling all day
  • Demurrage over a missing document
  • Dockets processed by hand
  • Field and office out of step
  • Disbursements hard to track

With the software, ready now

A portal where each client follows their customs file and delivery step by step, with an automatic WhatsApp alert at each step and the list of documents still needed.

  • Live file status
  • A WhatsApp alert at every step
  • Missing documents and disbursements tracked

The first version already runs. We fit it to your services, hours and messages, then put it online.

How it works, day to day

The software for freight forwarders and logistics firms, step by step: who does what, what WhatsApp sends on its own, and what happens when the answer is no.

File documents

  1. The office opens the file on arrival

  2. The software lists the expected documents

  3. All documents received?

    If not: Missing document flagged to the importer

  4. The clerk files the customs declaration

Clearance and delivery

  1. Release obtained, stage updated at the port

  2. WhatsApp alert: cleared, delivery tomorrow

  3. Importer replies 1?

    If not: The office calls to fix the address

  4. Driver notified, goods delivered

  5. File disbursements exported for rebilling

The trade in Algeria

In Algiers, the freight forwarder, a licensed customs broker, handles the importer’s file from the moment the goods reach the port or airport until they are collected. The delivery order must be settled before the customs declaration, and every day a container stays in the port can turn into demurrage. The work is split between the office, which builds the files, and the declarants in the field, at the port and at customs.

Clients
Importers, traders and manufacturers
Key steps
Delivery order, declaration, inspection, collection
Risk
Demurrage on containers held in port

The software freight forwarders and logistics firms need

A custom business app for your trade.

  • Live file status
  • A WhatsApp alert at every step
  • Missing documents and disbursements tracked

Saldae Dev, a web studio based in Algiers, builds this software for freight forwarders and logistics firms across Algeria and adapts it to your business. Describe what you need: we reply on WhatsApp with a quote.

Offer details

Ask for a quote

The message we will receiveHello Saldae Dev, I would like a quote for Business app, Freight forwarders and logistics.

Your questions

For the curious: how the software is designed (UML diagrams)

How the software is designed

The software for freight forwarders and logistics firms, as it is designed: who uses it, what it stores and how its main flows run.

Use cases

Who uses the software, and what for. WhatsApp acts on its own, as one more user.

Software for freight forwarders and logistics firmsTrack their fileConfirm the delivery addressAlert at each stageOpen a fileUpdate the stageFlag a missing documentTrack disbursementsImporter«system»WhatsApp BusinessCustoms clerk at theportForwarder’s office

Class diagram

What the software stores and how each piece of information links to the others.

entrusts10..*handles10..*11..*11..*10..*triggers10..1Importer− company name− WhatsApp number…CustomsFile− reference− container− free time ends…CustomsClerk− name− phone…Document− type (bill of lading…)− received or missing…Stage− name (release…)− reached on…Disbursement− reason− amount…WhatsAppAlert− sent at− reply…

Activity diagrams

The main flows, step by step, including what happens when the answer is no.

File documents
The office opens the file onarrivalThe software lists the expecteddocumentsAll documentsreceived?[no]Missing document flaggedto the importer[yes]The clerk files the customsdeclaration
Clearance and delivery
Release obtained, stage updated atthe portWhatsApp alert: cleared, deliverytomorrowImporter replies 1?[no]The office calls to fixthe address[yes]Driver notified, goods deliveredFile disbursements exported forrebilling
  • Travel agencies

    Document checklist per traveller

    • Files and documents
    • Deposits and payments
    • WhatsApp reminders and follow-ups

    Business app

  • Training centres

    Online pre-enrolment

    • Files and documents
    • Deposits and payments
    • WhatsApp reminders and follow-ups

    Business app

  • Crèches

    Enrolment and waiting list

    • Deposits and payments
    • Files and documents
    • WhatsApp reminders and follow-ups

    Business app

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