From WhatsApp request to visit
The WhatsApp request becomes a ticket
The ticket joins the technician’s round
WhatsApp reminder to the client the day before
Client replies 1?
If not: Visit moved in the round
Visit confirmed at the set time
Job tickets and technician scheduling for home maintenance companies in Algeria
A leak, a broken air conditioner, a jammed lock: in Algeria, requests arrive all day on WhatsApp. Without a ticket some get lost, and the quote is still argued over after the job.
Let’s talk about your businessBefore and with the software, for home maintenance companies
Today
- Requests lost in WhatsApp
- Chaotic technician schedules
- Quotes disputed after the job
- Payments hard to collect
- No history per client or building
With the software, ready now
Every WhatsApp request becomes a ticket: the technician gets a schedule, adds before and after photos, and the invoice goes to the client as soon as the job is done.
- A ticket for every WhatsApp request
- Scheduling and before and after photos
- Billing and history per client
The first version already runs. We fit it to your services, hours and messages, then put it online.
How it works, day to day
The software for home maintenance companies, step by step: who does what, what WhatsApp sends on its own, and what happens when the answer is no.
Quote, job and invoice
The technician takes the before photo
Quote prepared and sent on WhatsApp
Quote accepted?
If not: Ticket closed without work, quote kept
Work done, after photo added
The invoice goes to the client when the job ends
The trade in Algeria
In Algiers, a leak, a broken air conditioner or a jammed lock is usually handled with a WhatsApp message to a technician people already know. Firms in this trade work in homes, apartment buildings and shops, and the price is often agreed on the spot. In summer, with the heat, air-conditioning calls jump ahead of everything else.
- Busy season
- Summer for air conditioning, winter for heating and water heaters
- Payment
- Cash at the end of the job, bank transfer for buildings and companies
- Clients
- Households, building managers, shops and offices
The software home maintenance companies need
A custom business app for your trade.
- A ticket for every WhatsApp request
- Scheduling and before and after photos
- Billing and history per client
Saldae Dev, a web studio based in Algiers, builds this software for home maintenance companies across Algeria and adapts it to your business. Describe what you need: we reply on WhatsApp with a quote.
Offer detailsYour questions
Yes. The technician prepares the quote on their phone, the client receives it on WhatsApp and agrees before the work begins. If the price is questioned later, the accepted quote and the photos are in the ticket.
Yes. Each ticket is linked to a client and an address. You find the history of a building or a flat, with before and after photos and the invoices.
The app runs on a phone, in French or Arabic: the technician sees the day’s jobs, takes the photos and closes the ticket. Training for your team is included.
Message us on WhatsApp in French, Arabic or Darja: describe your business and your city. The studio is in Algiers and works with clients across Algeria.
For the curious: how the software is designed (UML diagrams)
How the software is designed
The software for home maintenance companies, as it is designed: who uses it, what it stores and how its main flows run.
Use cases
Who uses the software, and what for. WhatsApp acts on its own, as one more user.
Class diagram
What the software stores and how each piece of information links to the others.
Activity diagrams
The main flows, step by step, including what happens when the answer is no.