CRM and WhatsApp reminders for aesthetic clinics in Algeria

Each client is worth a lot, and enquiries arrive from everywhere: Instagram, WhatsApp, the phone. Without follow-up, some are lost before the first visit.

Let’s talk about your business

Before and with the software, for aesthetic centres and clinics

Today

  • Instagram and WhatsApp enquiries left unanswered
  • A front desk buried in messages
  • Unconfirmed appointments
  • No follow-up after a consultation
  • An agenda hard to share between practitioners

With the software, ready now

A light CRM that gathers every enquiry, with a shared agenda and WhatsApp that confirms, reminds and follows up automatically.

  • Every enquiry in one place
  • WhatsApp confirmations and follow-ups
  • A smart agenda per practitioner

The first version already runs. We fit it to your services, hours and messages, then put it online.

The trade in Algeria

In Algiers, aesthetic medicine centres and private clinics cluster on the heights, in Hydra, El Biar or Chéraga, and many requests arrive through Instagram and WhatsApp. The Ministry of Health reminds the public that these procedures belong to trained doctors, which makes the prior consultation and the follow-up of each patient a step in its own right. Part of the clientele comes from the diaspora, often during a short stay.

Channels
Instagram, WhatsApp and phone
Clients
Patients from Algiers and the diaspora
Patient path
Consultation, sessions, check-up

How the software is designed

The software for aesthetic centres and clinics, as it is designed: who uses it, what it stores and how its main flows run.

Use cases

Who uses the software, and what for. WhatsApp acts on its own, as one more user.

Software for aesthetic centres and clinicsSend an enquiryLog the enquiryBook a consultationConfirm, remind and follow upManage the practitioners’ agendaRecord the treatmentPlan a protocolClient«time»TimeFront deskPractitioner«system»WhatsApp Business

Class diagram

What the software stores and how each piece of information links to the others.

sends10..*10..*books10..*sees10..*plans10..*includes11..*triggers10..*Enquiry− source (Instagram, WhatsApp)− treatment asked for− follow-up date…Client− name− WhatsApp number…TreatmentSheet− areas treated− product and batch…Practitioner− name− treatments offered…Appointment− date and time− type (consultation, session)− status…Protocol− treatment (laser, peel)− sessions done / total…WhatsAppFollowUp− sent at− reply…

Activity diagrams

The main flows, step by step, including what happens when the answer is no.

From Instagram enquiry to booking
An enquiry arrives on Instagram orWhatsAppThe front desk logs it withtreatment and sourceWhatsApp follow-up on the planneddateClient accepts aslot?[no]A new follow-up date isset[yes]Consultation booked and confirmedon WhatsApp
Protocol and check-up
The practitioner fills in thetreatment sheetThe session is ticked off theprotocolProtocol finished?[no]Next session reminded onWhatsApp[yes]Check-up offered on WhatsApp atday 14

The software aesthetic centres and clinics need

Online booking and automatic WhatsApp reminders.

  • Every enquiry in one place
  • WhatsApp confirmations and follow-ups
  • A smart agenda per practitioner

Saldae Dev, a web studio based in Algiers, builds this software for aesthetic centres and clinics across Algeria and adapts it to your business. Describe what you need: we reply on WhatsApp with a quote.

Offer details

Ask for a quote

The message we will receiveHello Saldae Dev, I would like a quote for WhatsApp bookings, Aesthetic medicine and private clinics.

Your questions

  • Physiotherapy

    Packages and sessions left

    • Bookings and appointments
    • Memberships and packages
    • WhatsApp reminders and follow-ups

    WhatsApp bookings

  • Salons and beauty

    Online booking, day and night

    • Bookings and appointments
    • Memberships and packages
    • WhatsApp reminders and follow-ups

    WhatsApp bookings

  • Spas, hammams and wellness

    Agenda per room and per therapist

    • Bookings and appointments
    • Memberships and packages
    • Deposits and payments

    WhatsApp bookings

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