Bookings and post-operative follow-up for eye clinics in Algeria

A patient who misses their pre-surgery check leaves the theatre underused and the waiting list longer for everyone else.

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Before and with the software, for eye clinics

Today

  • No-shows on exams and surgeries
  • A waiting list hard to manage
  • Reports handed over late
  • Post-op follow-up done by hand
  • Insurer and mutual paperwork

With the software, ready now

An online agenda that confirms each exam on WhatsApp, then sends patients after surgery their check-up reminders and their report.

  • WhatsApp confirmation of exams
  • Scheduled post-op check-ups
  • Report delivery

The first version already runs. We fit it to your services, hours and messages, then put it online.

How it works, day to day

The software for eye clinics, step by step: who does what, what WhatsApp sends on its own, and what happens when the answer is no.

Follow-up after cataract surgery

  1. The surgery is recorded in the file

  2. Check-ups at day 1, day 7 and month 1 scheduled

  3. The day before, WhatsApp check-up reminder

  4. Patient replies 1?

    If not: Check-up moved to another day

  5. Check-up confirmed in the agenda

Cancellation and waiting list

  1. A patient cancels a surgery

  2. Patients waiting for this procedure appear

  3. Offer sent on WhatsApp

  4. Patient accepts?

    If not: Offer to the next patient

  5. Slot filled, instructions sent

The trade in Algeria

In Algiers, eye clinics handle routine consultations, pre-surgery work-ups and operations such as cataract surgery. Many patients come with a relative and still book by phone. After an operation, follow-up means several check-ups that each have to be reminded one by one.

Procedures
Consultations, eye exams, laser and cataract surgery
Patients
Children, working adults and older patients who come with a relative
Paperwork
Reports, prescriptions and forms for the insurance fund

The software eye clinics need

Online booking and automatic WhatsApp reminders.

  • WhatsApp confirmation of exams
  • Scheduled post-op check-ups
  • Report delivery

Saldae Dev, a web studio based in Algiers, builds this software for eye clinics across Algeria and adapts it to your business. Describe what you need: we reply on WhatsApp with a quote.

Offer details

Ask for a quote

The message we will receiveHello Saldae Dev, I would like a quote for WhatsApp bookings, Ophthalmology.

Your questions

For the curious: how the software is designed (UML diagrams)

How the software is designed

The software for eye clinics, as it is designed: who uses it, what it stores and how its main flows run.

Use cases

Who uses the software, and what for. WhatsApp acts on its own, as one more user.

Software for eye clinicsBook an appointmentConfirm or rescheduleManage the waiting listSchedule the check-upsRecord the examSend confirmation and instructionsSend the reportPatient«system»WhatsApp BusinessFront deskEye doctor

Class diagram

What the software stores and how each piece of information links to the others.

sets10..*for0..*1sorts10..*10..11111..*10..*ActType− name (exam, cataract)− duration…Appointment− date and time− status…Patient− name− WhatsApp number…WaitingRequest− patient− added on…Surgery− eye (right, left)− procedure− implant…PatientFile− visual acuity− history…PostOpCheck− due (day 1, day 7, month 1)− status…Report− type− sent at…

Activity diagrams

The main flows, step by step, including what happens when the answer is no.

Follow-up after cataract surgery
The surgery is recorded in thefileCheck-ups at day 1, day 7 andmonth 1 scheduledThe day before, WhatsApp check-upreminderPatient replies 1?[no]Check-up moved to anotherday[yes]Check-up confirmed in the agenda
Cancellation and waiting list
A patient cancels a surgeryPatients waiting for thisprocedure appearOffer sent on WhatsAppPatient accepts?[no]Offer to the next patient[yes]Slot filled, instructions sent
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