Fitting and order
The customer books a fitting
Confirmation and reminder on WhatsApp
Customer replies 1?
If not: Fitting moved to another day
Frame chosen, prescription entered
Lens order created
Prescription tracking and WhatsApp reminders for opticians in Algeria
The glasses are ready but the customer does not know, the prescription gets lost in a drawer, and no one thinks to call them the next year.
Let’s talk about your businessBefore and with the software, for opticians
Today
- Prescriptions lost or not followed up
- Missed fittings
- Frame stock kept by hand
- After-sales follow-up is hard
- Invoices and insurance done by hand
With the software, ready now
A card per customer with their prescription, fittings confirmed on WhatsApp, a message when the glasses are ready, then an adjustment and renewal reminder.
- Customer card and prescription
- WhatsApp message when glasses are ready
- Adjustment and renewal reminder
The first version already runs. We fit it to your services, hours and messages, then put it online.
How it works, day to day
The software for opticians, step by step: who does what, what WhatsApp sends on its own, and what happens when the answer is no.
Glasses ready and adjustment
Lenses received, fitting done
WhatsApp message: your glasses are ready
Customer replies 1?
If not: Glasses kept at the shop
Adjustment set at the chosen time
Renewal reminder planned in a year
The trade in Algeria
In Algiers, opticians mostly see clients who come in with their ophthalmologist’s prescription, choose a frame, then come back a few days later to collect their glasses. Some opticians have an agreement with the CNAS, which adds a coverage file for part of their clients. Between ordering the lenses, collection and adjustments, each client comes back several times.
- Journey
- Prescription, frame choice, collection, adjustment
- Coverage
- CNAS at opticians with an agreement
- Clients
- Families, pupils, workers and seniors
The software opticians need
Online booking and automatic WhatsApp reminders.
- Customer card and prescription
- WhatsApp message when glasses are ready
- Adjustment and renewal reminder
Saldae Dev, a web studio based in Algiers, builds this software for opticians across Algeria and adapts it to your business. Describe what you need: we reply on WhatsApp with a quote.
Offer detailsYour questions
Yes. When you mark the order as ready, the client gets a WhatsApp message to collect their glasses, then a reminder for the adjustment.
Yes. Each client record keeps their prescriptions, frames and lenses. This data belongs to your shop and also drives the renewal reminder.
It does not replace the CNAS procedure. You can mark on the record that a client is covered and track the documents in their file, then export the list to Excel or PDF.
Message us on WhatsApp in French, Arabic or Darja: describe your business and your city. The studio is in Algiers and works with clients across Algeria.
For the curious: how the software is designed (UML diagrams)
How the software is designed
The software for opticians, as it is designed: who uses it, what it stores and how its main flows run.
Use cases
Who uses the software, and what for. WhatsApp acts on its own, as one more user.
Class diagram
What the software stores and how each piece of information links to the others.
Activity diagrams
The main flows, step by step, including what happens when the answer is no.