Results on WhatsApp and sampling bookings for medical laboratories in Algeria

Across Algiers, a laboratory takes calls every day from patients asking if their results are ready, while the sampling room overflows each morning.

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Before and with the software, for medical laboratories

Today

  • Patients calling again and again for results
  • Samples hard to track
  • A packed room at peak hours
  • Payments and insurers tracked by hand
  • Home sampling poorly coordinated

With the software, ready now

Online sampling bookings with WhatsApp confirmation, then an automatic message as soon as results are ready, to view on a secure portal.

  • Online sampling bookings
  • WhatsApp message when results are ready
  • Secure results portal

The first version already runs. We fit it to your services, hours and messages, then put it online.

How it works, day to day

The software for medical laboratories, step by step: who does what, what WhatsApp sends on its own, and what happens when the answer is no.

Morning sample visit

  1. The patient books a sample slot

  2. The day before, WhatsApp reminder: come fasting

  3. Patient replies 1?

    If not: Place freed for another patient

  4. Sample taken and logged

Results ready

  1. The sample is analysed

  2. The biologist validates each result

  3. Whole case ready?

    If not: Case waits for the other tests

  4. WhatsApp message: results ready

  5. The patient views them with a code

The trade in Algeria

In Algiers, a medical laboratory works mostly in the morning: many tests are done fasting, and the sampling room fills up from opening time. Patients come with their doctor’s prescription, and some, like people with chronic conditions, come back regularly. Depending on the test, results are ready the same day or a few days later, and the phone rings to ask whether they are in.

Rush hour
Mornings, fasting patients
Patients
On prescription, regular check-ups
Results
Same day or within a few days

The software medical laboratories need

Online booking and automatic WhatsApp reminders.

  • Online sampling bookings
  • WhatsApp message when results are ready
  • Secure results portal

Saldae Dev, a web studio based in Algiers, builds this software for medical laboratories across Algeria and adapts it to your business. Describe what you need: we reply on WhatsApp with a quote.

Offer details

Ask for a quote

The message we will receiveHello Saldae Dev, I would like a quote for WhatsApp bookings, Medical laboratories.

Your questions

For the curious: how the software is designed (UML diagrams)

How the software is designed

The software for medical laboratories, as it is designed: who uses it, what it stores and how its main flows run.

Use cases

Who uses the software, and what for. WhatsApp acts on its own, as one more user.

Software for medical laboratoriesBook a sample visitView own resultsSee the home roundTrack the samplesValidate the resultsSend reminder and instructionsAnnounce results are readyPatient«time»TimeFront deskSample takerBiologist«system»WhatsApp Business

Class diagram

What the software stores and how each piece of information links to the others.

opens10..*11..*books10..*11..*1..*0..1holds10..*Patient− name− WhatsApp number− access code…Case− number− tests prescribed− status…Sample− tube− status (pending, analysed)…Appointment− place (lab or home)− address− instruction (fasting)…Result− test− value− validated…WhatsAppMessage− sent at− portal link…Slot− time− places…

Activity diagrams

The main flows, step by step, including what happens when the answer is no.

Morning sample visit
The patient books a sample slotThe day before, WhatsApp reminder:come fastingPatient replies 1?[no]Place freed for anotherpatient[yes]Sample taken and logged
Results ready
The sample is analysedThe biologist validates eachresultWhole case ready?[no]Case waits for the othertests[yes]WhatsApp message: results readyThe patient views them with a code
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